EVERYTHING THERE IS TO KNOW
If you're like the rest of us, you haven't figured out everything there is to know about marketing. However, here's a list to get you started:
• Making promises and keeping them is a great way to build a brand.
• Anticipated, personal and relevant advertising is much more effective than unsolicited junk.
• Advertising is just a tactic–Marketing is about far more than that.
• Conversations among the people within your marketplace happen whether you like it or not. Good marketing encourages the right sort of conversation.
• Marketing starts from the way people answer your phone to the typesetting on your letterhead.
• A product for everyone rarely reaches anyone.
• Marketing is not an emergency: it's a planned, thoughtful exercise that started a long time ago and doesn't end until you're done.
• One disappointed customer is worth as much as 10 delighted ones.
• Understanding what to do is very different from actually doing it.
Ref: Seth Godin
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